FAQ

FAQ

FAQ

Let's answer some questions!

FAQ

Let's answer some questions!

GENERAL QUESTIONS

What exactly is Electric Cloud?

Electric Cloud is a CBD and adaptogen-infused beverage crafted to elevate and balance the mind. Our formula features all-natural ingredients expertly blended for perfection. With a total of 8 adaptogens working synergistically, our beverage aids the body's natural stress responses. Not only do our drinks contain zero grams of sugar and calories, but they also harness adaptogens' potential to boost energy and mood, in addition to stress support.

When should I drink Electric Cloud?

Adaptogens can be used throughout different times in our day. Though we designed Electric Cloud for two main goals in mind:

Morning mindfulness: For focusing the mind first thing, ready to take on the day.

Afternoon uplift: For re-centering and recharging mid afternoon, giving the mind the mental space to continue at its best.

How can I contact support?

We’d love to hear from you. Email us at hello@drinkelectriccloud.com and our team can help you out.

How can I stock Electric Cloud in my store

We currently partner with independent grocers and health stores. You can find out more in our wholesale section.

What happens if I don't like Electric Cloud?

Before you make any rash decisions, make sure you let your Electric Cloud chill in the fridge for at least 12 hours prior to popping it open—this really helps to enhance the flavors! If you're still not blown away, please shoot us an email at hello@drinkelectriccloud.com within 30 days of your online purchase to request a refund (including shipping, if applicable). We can only offer refunds for your first purchase, and our refunds are limited to one case per person for online orders only. Oh and psst... we suggest ordering our sampler pack first so you can discover your favorite flavor and order it to your heart's (and taste buds') desire—no buyer's remorse here!

INGREDIENTS

What is Water Soluble CBD?

Water soluble CBD is a much more bioavailable version of CBD. You can learn more in our Water-Soluble CBD section.

Does Electric Cloud contain caffeine?

Electric Cloud is caffeine-free, making it an ideal choice for those looking to avoid caffeine's effects. Our formula is specifically crafted to support the body and combat stress without relying on caffeine. Instead, we harness the power of natural plant extracts to enhance energy and mood without the use of caffeine.

What is Electric Cloud sweetened with?

Electric Cloud uses a blend of Erythritol and Stevia for sweetness, steering clear of any artificial sweeteners.

Is Electric Cloud carbonated?

Electric Cloud is lightly carbonated to perfection.

Can I consume Electric Cloud while pregnant or breastfeeding?

We always recommend checking with your primary healthcare provider before adding something new to your diet!

SUBSCRIPTION

How can I sign up for a recurring subscription?

We've made subscribing a breeze—like floating on a cloud! When you check out our products, you'll find two options: a one-time purchase at full price or our subscribe-and-save deal, which saves you $10 on each 12-pack (sounds like a win-win, doesn't it?).

How can I swap my subscription flavor?

At Electric Cloud, we value our customers' preferences and offer the flexibility to swap flavors hassle-free. Customers can easily request a flavor swap by sending an email to subscription@drinkelectriccloud.com, where our team will promptly assist them. Alternatively, customers can conveniently change their flavor preferences within their account portal, ensuring a seamless and personalized experience with our products.

Can I skip a shipment?

At Electric Cloud, we understand that plans can change. That's why we've made it easy for our customers to skip a shipment if needed. Simply drop us an email at subscription@drinkelectriccloud.com, and we'll take care of it for you. Alternatively, you can manage your shipments directly from your account portal, giving you the flexibility to adjust your deliveries according to your schedule.

How will I receive my exclusive perks?

We'll send subscriber-only discounts, exclusive early access to new products and flavors right to your email.

How can I use dedicated support?

Our dedicated support team at Electric Cloud is here to assist you every step of the way. If you have any questions, concerns, or need help with anything related to your subscription or our products, you can reach out to our support team by emailing us at support@drinkelectriccloud.com. Our friendly and knowledgeable staff will be happy to help you with anything you need, providing personalized assistance to ensure your experience with Electric Cloud is smooth and enjoyable.